MISSION STATEMENT

We desire to help our clients make their goals a reality, be better informed and  profitable.  

Strive to help clients define and meet their needs using sound practices to achieve financial success.  

We -  Each of us unites together, without regard to role, for the ultimate success of our clients.

Enable -  We share our knowledge and experience to achieve others' goals.  

Customers -  We serve select commercial, industrial and individual contractors throughout the Southeast that appreciate prompt and valued services. 

Reality -  We provide our clients with factual information with clarity and prompt bond service allowing them to meet their needs properly and expediently.   

Exist to Service Customers – Without them, there is no reason for our company's existence.  We treat customers, and potential customers, in a manner that leaves no doubt in their minds that we want their business and we will take care of them.  We move quickly and efficiently to meet their needs.  We make it easy for them to work with us.

Partnerships -  We believe that everyone's success – clients, employees and the surety company – is linked by common interests.  By helping attain each others' goals, we help ourselves succeed as well.  We all prosper as a result. 

Loyalty -  We earn it every day from our customers.  We do what is right for them.   We also do what is right for the surety company and serve its best interests. 

Honesty and Integrity – We speak our hearts and minds to build trusting, productive relationships.  Our actions are grounded in authenticity, facts, and experience.  

Teamwork – We work together to achieve objectives.  We are cooperative and helpful with each other.  We collaborate with customers to achieve the best possible results for all involved. 

Dependability – We stand by our work, consistently and persistently following through on all commitments.  We do what we say we will do.  We exercise creativity and initiative to make good things happen. 

Communication – We share accurate information on a timely basis.  We are accessible.  We listen with sensitivity to others' viewpoints making every effort to hear, rather than judge, their perspective.  We are empathetic in our relationships.  

Openmindedness – We embrace diversity and people's right to their own point of view.  Diversity represents potential strength and vitality.  We resolve differing viewpoints openly and constructively, seeking what is best for our customers and each other.  

Attitude – A positive can-do attitude is necessary.  We take pride in our work.  We approach each task with a sense of urgency.  We treat people with dignity, respect, courtesy and responsiveness.  We care about each other.  

Continuous Improvement – We strive to be the best that we can be, learning from each experience.  We try new ideas and think outside the box.  We believe that business, and life, are about moving forward with new knowledge and better ways. 

Adaptability – We are proactive in anticipating the needs of our clients.  We aggressively pursue better ways to meet those needs.  We try to stay abreast of changes in the construction environment, financial and credit world, as well as those in surety underwriting.